Privacy Policy

★ PREAMBLE:

When you browse our website accessible at the address https://bimbambloom.com (hereinafter referred to as the “Site”), we may be required to process Personal Data concerning you, and more specifically:

  • The data we have collected;
  • and/or
  • The data you have provided to us.

As soon as you use our Site https://bimbambloom.com , you are subject to this Data Privacy Policy in force and signify that you accept it.

This Privacy Policy may be updated at any time.

The most recent update will appear on this page indicating the date of update, so we encourage you to check it regularly.

★ ARTICLE 1 - DEFINITIONS:

“Personal Data” or “Personal Data”: any data relating to an identified or identifiable person.

“Data Protection Act”: law no. 78-17 of January 6, 1978 relating to data protection, files and freedoms.

“General Data Protection Regulation” or “GDPR”: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, which came into force on 25 May 2018 in France.

“Data controller”: a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing.

“Website” or “Site”: site accessible at the address https://bimbambloom.com/

“User”: any person who uses the Site.

★ ARTICLE 2 – GENERAL INFORMATION:

The Owner of the Website and the Controller of your Personal Data is the company BIM BAM BLOOM SARL with capital of 1000 euros, registered with the RCS of Paris under number 933 155 020, whose head office is located at 121, Passage du Caire in PARIS (75002) – FRANCE, hereinafter referred to as “Bim Bam Bloom”.

Contact: hello@bimbambloom.com

As data controller, Bim Bam Bloom (hereinafter “We”, “Our”, “Us”) collects and processes the personal data of its Users (hereinafter “You”, “Your”, “Yours”) in the context of the use of the Website.

Indeed, through our Platform, you may be invited to provide us with Personal Data, in particular when creating an account or ordering our products.

If after giving us your consent, you change your mind and no longer consent to the use of your Personal Data, you can notify us by contacting us by email: hello@bimbambloom.com or by mail: Bim Bam Bloom, 121 Passage du Caire, 75002 Paris, France.

We may also collect certain information relating to your browsing on our Website bimbambloom.con, under the conditions described in article 4 “Cookies and other trackers” below.

These treatments are carried out in compliance with the provisions of Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms (known as the "Information Technology and Freedoms Law") and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, relating to the protection of individuals with regard to the processing of personal data and the free movement of such data (hereinafter "General Data Protection Regulation" or "GDPR").

★ ARTICLE 3 – DATA COLLECTED, PURPOSES AND LEGAL BASES:

We collect the following categories of data, depending on the purposes and on the legal bases indicated below:

3.1 Data collected when browsing the Website

When browsing the Website, we collect information relating to your identity (title, surname, first name, address, email) that you agree to communicate to us when you complete a form on the site, when you create a customer account, when you place an order or when you contact us directly. The legal basis for this processing is consent.

The data you provide us when you use our contact form is only used to contact you. The legal basis for this processing is consent.

We also collect volume and sorting data for technical and marketing purposes. The legal basis for this processing is the performance of the contract.

You may also receive exclusive content (newsletter, promotions, etc.). For this purpose, we collect your email address. The legal basis for this processing is consent.

Subject to your express consent, in the event that you have checked the box provided for this purpose on the data collection form or any other document, in particular contractual, involving the collection and processing of your data, we use your data to send you information about our product and service offers. The legal basis for this processing is consent.

Furthermore, we reserve the right to collect and publish generic information relating to the profiles of visitors to our Site without, however, by using a suitable anonymization process, indicating personal data such as the name and addresses of visitors. The legal basis for this processing is legitimate interest.

We may also collect statistical information in order to know how visitors use the Site (frequency of consultation of the different pages of the Site, sales statistics and origin of visitors to the Site, etc.). The legal basis for this processing is legitimate interest.

Visitor profile information is retained and will only be used internally.

3.2. Data collected when creating a customer account

Nature of data collected:

  • Email address
  • Password
  • First and last name

Purposes:

  • Creation and management of an account on the Site.
  • Commercial prospecting. You have the possibility to oppose this use, at any time, in particular each time a prospecting email is sent.

Legal bases:

  • Execution of the contract
  • Consent
  • Legitimate interest

Please also note that all information you communicate to us by post, email, including attachments, may contain personal data.

3.3. Data collected when ordering

Nature of data collected:

  • Email address
  • Password
  • First and last name
  • Phone number
  • Delivery information (postal address)
  • Billing information (email, postal address, payment method, Shopify Pay, Apple Pay, Paypal, Meta Pay, Google Pay identifiers)

Purposes:

  • Creation and management of an account on the Site.
  • Order and customer relationship management.
  • Make delivery to your home or to a relay point.
  • Creation of invoices, management of invoicing.
  • Bookkeeping.
  • Commercial prospecting and loyalty. You have the possibility to oppose this use, at any time, in particular each time a prospecting email is sent.

Legal bases:

  • Execution of the contract
  • Consent
  • Legitimate interest
  • Compliance with legal obligations

★ ARTICLE 4 – COOKIES AND OTHER TRACKERS:

4.1. Cookies collected

When you visit our site, cookies or tracer files may be saved on your computer, mobile or tablet. Cookies allow us to offer you better navigation and improve your experience on the bimbambloom.com Site .

When you browse, cookies are placed on your device according to the choices you have previously made via the cookie management banner on each page of our Site bimbambloom.com .

Nature of cookies

Purposes:

  • Technical or functional cookies: To allow the use of a specific service explicitly requested by the User, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. (Exempt from consent)
  • Audience measurement cookies: Allow us to analyze the consultation statistics of our Site to optimize the experience of our Users. (User Consent)
  • Marketing Cookies: Create User profiles in order to send advertising, or to track the user on a website or across websites for similar marketing purposes. (User Consent)
  • Social media sharing cookies (third-party cookies): Manage external social networks and control User interaction with social widgets within a web page. (User Consent)

 

4.2. Configure cookies

With the exception of cookies enabling the Site to function properly, cookies and other non-functional tracers are subject to the User's express consent.

You can refuse all Cookies by clicking on the “refuse all” link or select those you wish to authorize by configuring them in the Cookie management module entitled “Manage your preferences”.

You can also limit the use of cookies in your browser settings and choose your cookie management using your browser's help menu. Here is a non-exhaustive list:

Please note that our Site may not function properly if all cookies are disabled. If you delete cookies from your browser, they will be subject to your consent again when you visit our Site.

★ ARTICLE 5 – RECIPIENT OF PERSONAL DATA:

All data communicated will be used by our services to guarantee you the best possible experience on our Site.

Some of your data may be shared with our service providers within the limits of their respective attributions:

  • Technical service providers involved in hosting and maintaining the bimbambloom.com Site
  • Payment service providers, in connection with the payment of your order
  • Technical and logistics service providers, as part of the shipping and delivery of your order

In this context, certain recipients of your data may make transfers outside the European Union.

★ ARTICLE 6 – DATA RETENTION DURATION:

The retention period of your personal data varies depending on the purpose for which it was collected. It will be kept for the entire period necessary to achieve the purposes for which it was collected.

Nature of the treatments

Shelf life

HELLO HOSSY® personal account

Your Personal Data and your account will be deleted:

  • if you decide to delete your online account;
    Or
  • If you no longer use your account, it will be deleted if it is inactive for 2 years.

Order Management

Data retention for the duration necessary to manage the commercial relationship.

Data relating to bank cards used for payment

We refer you to the websites of our service providers for more information: https://www.shopify.com/fr/shop-pay .

Billing data

Retention for 10 years from the end of the accounting year to which they relate (art. L.123-22 Commercial Code).

Management of our customer and prospect files

Retention for a period of 3 years from the last order or your last contact with us OR until you withdraw your consent.

Customer relationship management (questions addressed to customer service by email)

Retention for the duration necessary to process your request.
Regarding recordings of telephone conversations with our customer service, they are kept for a limited period (6 months maximum) except in exceptional cases (for example for investigation purposes, fraud or for a legal reason).

Cookies and other trackers not subject to consent

Conservation in accordance with applicable regulations for a period not exceeding 13 months.

Cookies and other tracers subject to consent

6 months from their collection.

Statistics (traffic measurement and analysis)

Retention for a period not exceeding 13 months.

However, certain personal data of administrative or legal interest will be kept beyond the period necessary to achieve the purpose for which they were collected.

★ ARTICLE 7 – YOUR RIGHTS:

In accordance with the GDPR, you have the right to exercise the following rights:

  • Right of access
  • Right of rectification
  • Right to erasure (or right “to be forgotten”)
  • Right to restriction of processing
  • Right to object
  • Right to portability
  • Right to define guidelines regarding the fate of your data after your death
  • Right of access: you can have confirmation of the Personal Data concerning you processed or not processed by BIM BAM BLOOM and, when they are, access said data;

 

  • Right of rectification: you can ask us to rectify your Personal Data when it is inaccurate or incomplete. If you have a customer account, you can access the section corresponding to your Personal Data in order to modify or update it. You must ensure that this data is true and accurate. Likewise, you agree to notify us of any changes or modifications to this data. We also remind you that in principle you should only communicate your own Personal Data and not those of a third party. Any damage or loss caused as a result of inaccurate or incomplete communication of information in our data collection forms is the exclusive responsibility of the User of our Platform;

 

  • Right to erasure (or right “to be forgotten”): you can ask us to erase Personal Data concerning you if one of the reasons provided for in Article 17-1 of the GDPR applies:
    • Your Personal Data is no longer necessary for the purposes;
    • You have withdrawn your consent and there is no other legal basis for continuing to process your Personal Data;
    • You have validly exercised your right to object;
    • The processing of your data is not lawful;
    • Your Personal Data must be erased to comply with a legal obligation.
      In addition, you can delete your account via your customer area;
  • Right to restriction of processing: you can restrict the processing of your data when one of the conditions set out in Article 18-1 of the GDPR is met:
    • You contest the accuracy of your personal data, for a period enabling us to verify their accuracy;
    • The processing is unlawful and you request the limitation of their use;
    • We no longer need your data but you still need it to contest it, exercise it or defend your legal rights;
    • You have objected to the processing pending verification whether the legitimate grounds pursued by BIM BAM BLOOM prevail over yours;
  • Right to object: you may object, at any time, to the processing of your Personal Data, under the terms of Article 21 of the GDPR: BIM BAM BLOOM will no longer process your data, unless it demonstrates the existence of legitimate and compelling reasons for the processing, which prevail over your interests, rights and freedoms, or for the establishment, exercise or defense of legal rights;

 

  • Right to portability: If the processing of your personal data is based on your consent or the performance of the contract and if the processing is carried out by automated means, you will have the right to request the receipt of the data concerning you in a structured, commonly used and machine-readable format, in order to be able to transfer them to another entity, provided that this is technically feasible;

 

  • Right to define guidelines regarding the fate of your data after your death.

In order to exercise your rights, you can contact us using one of the following addresses, providing proof of your identity to prevent any exercise of your rights over your data by a third party without your knowledge:

  • Via the following email address: hello@bimbambloom.com;
  • Via the following postal address: 121 Passage du Caire, 75002 Paris, France.

Your request will be processed within the following timeframes:

  • 1 month maximum for a simple request;
  • 3 months maximum for a complex request. In this case, we will inform you of this extension and the reasons for the postponement within one month of receipt of the request.

The exercise of your rights is not subject to any payment, except in the case of manifestly unfounded or excessive requests, in particular due to their repetitive nature. BIM BAM BLOOM may require the payment of reasonable fees or refuse to comply with these requests.

For any complaints regarding the processing of your request by BIM BAM BLOOM, you can contact the National Commission for Information Technology and Civil Liberties by post (CNIL - 3 Place de Fontenoy – TSA 80715 – 75 334 PARIS CEDEX 07) or online ( https://www.cnil.fr ).

To exercise your rights, you can contact us by email: hello@bimbambloom.com or by mail: BIM BAM BLOOM, 121 Passage du Caire, 75002, Paris, France.

★ ARTICLE 8 - DATA SECURITY:

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the protection of your personal data against destruction, loss, alteration, disclosure, unauthorized access or any other form of unlawful processing.

However, since the Internet is open to all and not secure, Bim Bam Bloom cannot guarantee the full security of your personal data stored or sent. Their security also depends on everyone's best practices. Consequently, we recommend that you do not share your login details for your account and that you systematically log out of your profile after use.

Furthermore, it is your responsibility to ensure that there are means of securing your personal computer network when you consult our Platform.

When browsing, you may be required to leave our Site by clicking on a hyperlink on the Site. The risks associated with this use are your responsibility and we recommend that you carefully read the privacy policies specific to each Site.

★ ARTICLE 9 - DATA OF MINORS UNDER 15 YEARS OF AGE:

The Site is not intended for minors. However, access to the Site is not prohibited for minors because it does not contain content prohibited for minors under 18 years of age.

We do not knowingly collect information about minors under the age of 15 without the consent of the holder(s) of parental authority. If such data were to be collected without our knowledge, the minor's legal representative will have the possibility of contacting us via the email address hello@bimbambloom.com to rectify, modify or delete this information.

★ ARTICLE 10 - MODIFICATION OF THIS DATA PROTECTION POLICY:

This Data Protection Policy may be modified at any time in order to take into account the evolution of standards relating to the protection of personal data as well as changes made by Bim Bam Bloom in the processing of your Personal Data.

Updated: October 2024

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